由哈電鍋(guo)爐承建的廣西盛隆(long)2×145MW燃氣(qi)超臨界項(xiang)目(mu)8#機組于2022年3月(yue)31日上(shang)午9時38分(fen)一(yi)次并網成功,標志著我國燃氣(qi)鍋(guo)爐機組技術研發邁上(shang)了一(yi)個新的臺階,引領鋼鐵行(xing)業二次能源高(gao)效利(li)用(yong)(yong)進入新時代,開啟環(huan)保(bao)(bao)降碳的新篇章。項(xiang)目(mu)建設(she)期間,哈電鍋(guo)爐秉持“用(yong)(yong)戶(hu)至上(shang)”的服務(wu)理念,為用(yong)(yong)戶(hu)提(ti)供(gong)技術指導、質量監督、產(chan)品交驗、跟(gen)蹤服務(wu)等全方(fang)位閉環(huan)服務(wu),保(bao)(bao)證了項(xiang)目(mu)建設(she)進度和工(gong)程質量,用(yong)(yong)優(you)質服務(wu)創優(you)質工(gong)程,獲得用(yong)(yong)戶(hu)的高(gao)度贊譽。
成(cheng)立(li)(li)服務團隊(dui),全(quan)面(mian)(mian)開(kai)展服務。項(xiang)目建(jian)設(she)(she)(she)伊(yi)始,為(wei)保證現(xian)(xian)場(chang)(chang)(chang)施(shi)工(gong)(gong)的順利、高效(xiao)進(jin)行(xing)(xing),哈電(dian)(dian)鍋(guo)爐(lu)第一時間成(cheng)立(li)(li)了(le)項(xiang)目服務團隊(dui),選派(pai)了(le)燃氣(qi)鍋(guo)爐(lu)服務經驗(yan)豐富(fu)的安裝(zhuang)技術(shu)員(yuan)(yuan)作(zuo)為(wei)工(gong)(gong)程代表進(jin)駐(zhu)現(xian)(xian)場(chang)(chang)(chang),與公司(si)各職能(neng)部門聯動,全(quan)面(mian)(mian)開(kai)展現(xian)(xian)場(chang)(chang)(chang)技術(shu)服務工(gong)(gong)作(zuo)。針對全(quan)球首臺(tai)高效(xiao)超臨(lin)界燃氣(qi)發電(dian)(dian)鍋(guo)爐(lu)這一全(quan)新爐(lu)型,哈電(dian)(dian)鍋(guo)爐(lu)在(zai)(zai)安裝(zhuang)工(gong)(gong)作(zuo)初期(qi)便組織進(jin)行(xing)(xing)了(le)細(xi)致、全(quan)面(mian)(mian)的設(she)(she)(she)計(ji)及安裝(zhuang)要點(dian)交底,與現(xian)(xian)場(chang)(chang)(chang)施(shi)工(gong)(gong)人員(yuan)(yuan)進(jin)行(xing)(xing)了(le)深入(ru)交流,明(ming)確(que)了(le)安裝(zhuang)過程中(zhong)的重點(dian)、難(nan)點(dian),并在(zai)(zai)鍋(guo)爐(lu)安裝(zhuang)全(quan)過程中(zhong)始終保持現(xian)(xian)場(chang)(chang)(chang)的不間斷服務。在(zai)(zai)安裝(zhuang)高峰期(qi),哈電(dian)(dian)鍋(guo)爐(lu)加(jia)派(pai)一名盛隆(long)項(xiang)目鍋(guo)爐(lu)主要設(she)(she)(she)計(ji)負責(ze)人員(yuan)(yuan)到現(xian)(xian)場(chang)(chang)(chang),組成(cheng)駐(zhu)項(xiang)目現(xian)(xian)場(chang)(chang)(chang)服務協調小分(fen)隊(dui)。現(xian)(xian)場(chang)(chang)(chang)小分(fen)隊(dui)成(cheng)員(yuan)(yuan)涵蓋(gai)多個專業(ye)方向(xiang),業(ye)務分(fen)工(gong)(gong)明(ming)確(que),從(cong)設(she)(she)(she)計(ji)問題解答、安裝(zhuang)技術(shu)指導、現(xian)(xian)場(chang)(chang)(chang)問題協調處理(li)、安裝(zhuang)質(zhi)量監(jian)督、設(she)(she)(she)備(bei)開(kai)箱檢驗(yan)等(deng)方面(mian)(mian)進(jin)行(xing)(xing)了(le)全(quan)面(mian)(mian)高效(xiao)服務工(gong)(gong)作(zuo),為(wei)機組順利投產提供了(le)良(liang)好的服務和(he)強有(you)力的技術(shu)支持。
多方協(xie)(xie)(xie)調,快速(su)為用戶解(jie)決問(wen)題(ti)(ti)。在項(xiang)(xiang)(xiang)目(mu)持續推進(jin)過(guo)(guo)程中(zhong),哈電鍋(guo)(guo)爐(lu)始終(zhong)將“用戶滿意”放在第一位,公司(si)領導(dao)多次(ci)帶隊(dui)赴現(xian)場(chang)解(jie)決問(wen)題(ti)(ti),還(huan)與用戶、總包專門建立了(le)“盛(sheng)(sheng)隆(long)三方協(xie)(xie)(xie)調”工(gong)作(zuo)機(ji)制,全方位協(xie)(xie)(xie)調項(xiang)(xiang)(xiang)目(mu)安裝(zhuang)(zhuang)過(guo)(guo)程中(zhong)設計配(pei)合、應急(ji)處理(li)及(ji)設備(bei)(bei)供貨等問(wen)題(ti)(ti),以(yi)保(bao)證問(wen)題(ti)(ti)可以(yi)得到快速(su)解(jie)決。作(zuo)為現(xian)場(chang)與公司(si)溝通(tong)的(de)橋梁和紐帶,哈電鍋(guo)(guo)爐(lu)工(gong)程代表(biao)在盛(sheng)(sheng)隆(long)現(xian)場(chang)與公司(si)的(de)項(xiang)(xiang)(xiang)目(mu)管理(li)團(tuan)隊(dui)緊密配(pei)合,針(zhen)對(dui)項(xiang)(xiang)(xiang)目(mu)實(shi)際安裝(zhuang)(zhuang)節點和設備(bei)(bei)吊(diao)裝(zhuang)(zhuang)施工(gong)順序(xu),溝通(tong)、傳遞設備(bei)(bei)需求信息(xi),協(xie)(xie)(xie)調項(xiang)(xiang)(xiang)目(mu)管理(li)團(tuan)隊(dui)及(ji)時調整設備(bei)(bei)生產、發(fa)(fa)貨順序(xu)。盛(sheng)(sheng)隆(long)項(xiang)(xiang)(xiang)目(mu)8# 鍋(guo)(guo)爐(lu)于(yu)(yu)2021年(nian)(nian)8月(yue)鋼結構開始吊(diao)裝(zhuang)(zhuang),9月(yue)完成(cheng)頂板梁吊(diao)裝(zhuang)(zhuang),2022年(nian)(nian)1月(yue)水(shui)壓試驗一次(ci)通(tong)過(guo)(guo),3月(yue)14日(ri)吹管結束,最(zui)終(zhong)于(yu)(yu)2022年(nian)(nian)3月(yue)31日(ri)一次(ci)并(bing)網(wang)(wang)成(cheng)功。鍋(guo)(guo)爐(lu)部件整體安裝(zhuang)(zhuang)周期非常緊湊,水(shui)壓、并(bing)網(wang)(wang)發(fa)(fa)電等關鍵節點均一次(ci)通(tong)過(guo)(guo),順利達到預(yu)期效果。
做(zuo)好監裝(zhuang)服(fu)務(wu),提(ti)高(gao)安裝(zhuang)質(zhi)(zhi)(zhi)量(liang)。盛隆(long)項目現(xian)(xian)場(chang)服(fu)務(wu)協調小(xiao)分隊在(zai)(zai)做(zuo)好本(ben)職工(gong)(gong)作(zuo)的(de)(de)同時,還主(zhu)動肩(jian)負起安裝(zhuang)質(zhi)(zhi)(zhi)量(liang)監督工(gong)(gong)作(zuo),保證各(ge)部(bu)(bu)(bu)件安裝(zhuang)符合設(she)計技(ji)術要(yao)(yao)求(qiu),提(ti)升鍋(guo)爐部(bu)(bu)(bu)件整體安裝(zhuang)質(zhi)(zhi)(zhi)量(liang)。在(zai)(zai)鍋(guo)爐水(shui)冷(leng)壁吊(diao)裝(zhuang)前的(de)(de)一次(ci)例行檢查(cha)時,工(gong)(gong)程代(dai)(dai)表(biao)發現(xian)(xian)爐膛前墻剛性(xing)梁校平裝(zhuang)置(zhi)部(bu)(bu)(bu)分活(huo)動端已被現(xian)(xian)場(chang)施(shi)(shi)工(gong)(gong)人員(yuan)誤操作(zuo)焊死,且有(you)多(duo)處(chu)重(zhong)要(yao)(yao)間隙位置(zhi)與圖紙要(yao)(yao)求(qiu)不(bu)符,如(ru)不(bu)及時修正(zheng),在(zai)(zai)鍋(guo)爐運行過(guo)程中(zhong)必將(jiang)影響鍋(guo)爐的(de)(de)正(zheng)常膨(peng)脹,最(zui)終可能導致水(shui)冷(leng)壁管屏撕裂、泄漏等(deng)嚴重(zhong)后(hou)果(guo)。按照(zhao)(zhao)施(shi)(shi)工(gong)(gong)進(jin)(jin)度要(yao)(yao)求(qiu)此部(bu)(bu)(bu)分鍋(guo)爐部(bu)(bu)(bu)件第二(er)天(tian)就要(yao)(yao)吊(diao)裝(zhuang),工(gong)(gong)程代(dai)(dai)表(biao)立即通知業主(zhu)、總(zong)包(bao)、施(shi)(shi)工(gong)(gong)管理人員(yuan),同時繼續(xu)擴大(da)檢查(cha),加(jia)(jia)班(ban)加(jia)(jia)點逐根(gen)核(he)對(dui),最(zui)終發現(xian)(xian)了(le)(le)17處(chu)焊接錯誤并聯系施(shi)(shi)工(gong)(gong)單位按照(zhao)(zhao)要(yao)(yao)求(qiu)于當天(tian)加(jia)(jia)班(ban)加(jia)(jia)點進(jin)(jin)行了(le)(le)返(fan)工(gong)(gong)。這只是現(xian)(xian)場(chang)服(fu)務(wu)協調小(xiao)分隊在(zai)(zai)整個(ge)現(xian)(xian)場(chang)安裝(zhuang)技(ji)術服(fu)務(wu)過(guo)程中(zhong)重(zhong)視質(zhi)(zhi)(zhi)量(liang)監督的(de)(de)一個(ge)縮影,他(ta)們(men)細(xi)致認(ren)真的(de)(de)工(gong)(gong)作(zuo)態度、及時高(gao)效的(de)(de)工(gong)(gong)作(zuo)作(zuo)風,得(de)到(dao)了(le)(le)現(xian)(xian)場(chang)參(can)建各(ge)方(fang)的(de)(de)高(gao)度認(ren)可和肯定。在(zai)(zai)機組順利(li)并網發電后(hou),用戶(hu)特發來一份感(gan)謝信,向(xiang)哈電鍋(guo)爐表(biao)達了(le)(le)對(dui)盛隆(long)項目給予大(da)力支(zhi)持的(de)(de)感(gan)謝,也對(dui)長期(qi)駐現(xian)(xian)場(chang)的(de)(de)安裝(zhuang)、技(ji)術、調試服(fu)務(wu)團隊在(zai)(zai)工(gong)(gong)作(zuo)中(zhong)展現(xian)(xian)出的(de)(de)優秀職業素養和工(gong)(gong)作(zuo)能力給予贊譽。
哈(ha)電(dian)鍋(guo)爐(lu)(lu)深知(zhi)服(fu)(fu)務的(de)(de)競爭是現代企(qi)業高質(zhi)(zhi)(zhi)量(liang)(liang)(liang)發展(zhan)的(de)(de)重(zhong)要組成部分(fen),服(fu)(fu)務質(zhi)(zhi)(zhi)量(liang)(liang)(liang)是企(qi)業提(ti)(ti)(ti)高品(pin)牌(pai)競爭力的(de)(de)關鍵。近年來,哈(ha)電(dian)鍋(guo)爐(lu)(lu)通過加強(qiang)用(yong)(yong)戶(hu)(hu)走訪,錨定問(wen)題導(dao)向和(he)(he)結果(guo)導(dao)向,以解決用(yong)(yong)戶(hu)(hu)問(wen)題為(wei)突破口,提(ti)(ti)(ti)升(sheng)用(yong)(yong)戶(hu)(hu)認可度(du)。哈(ha)電(dian)鍋(guo)爐(lu)(lu)著重(zhong)加強(qiang)質(zhi)(zhi)(zhi)量(liang)(liang)(liang)信息反饋,用(yong)(yong)信息化手段更好(hao)地(di)發現和(he)(he)掌握產(chan)品(pin)質(zhi)(zhi)(zhi)量(liang)(liang)(liang)情況,不(bu)斷(duan)(duan)改進產(chan)品(pin)質(zhi)(zhi)(zhi)量(liang)(liang)(liang),并通過持(chi)續加強(qiang)現場典型問(wen)題的(de)(de)匯(hui)總和(he)(he)總結工作,總結經驗、固化成果(guo)、舉一反三(san),提(ti)(ti)(ti)升(sheng)哈(ha)電(dian)鍋(guo)爐(lu)(lu)各(ge)項(xiang)目現場安(an)裝質(zhi)(zhi)(zhi)量(liang)(liang)(liang)整體(ti)水平。哈(ha)電(dian)鍋(guo)爐(lu)(lu)始(shi)終堅持(chi)“誠信、篤行、創新、奮斗”核心理念,多措并舉,增強(qiang)服(fu)(fu)務意識和(he)(he)責任意識,不(bu)斷(duan)(duan)提(ti)(ti)(ti)升(sheng)服(fu)(fu)務質(zhi)(zhi)(zhi)量(liang)(liang)(liang),用(yong)(yong)優質(zhi)(zhi)(zhi)服(fu)(fu)務創優質(zhi)(zhi)(zhi)工程,不(bu)斷(duan)(duan)鞏固良好(hao)企(qi)業形象,為(wei)公司轉型升(sheng)級高質(zhi)(zhi)(zhi)量(liang)(liang)(liang)發展(zhan)提(ti)(ti)(ti)供堅實保(bao)障(zhang)。